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Services outsourcing

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Outsourcing služieb

A reliable partner for your business

Outsourcing of various services is a common part of business today. Outsourcing of back-office administration brings efficiency, flexibility, and process improvement to the business. It simply saves your time, costs, and supports the development of your core business.

It helps small companies that do not have sufficient personnel capacity to perform demanding administrative operations to save and optimize personnel and personnel agenda costs. It also allows large companies to increase efficiency and quality of work and optimize processes.

We design outsourcing services tailored to each client.

How does it work

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Process analysis

Technical possibilities, requirements, and solutions that are required.
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Setting goals

The precise definition of measurable goals and methods of their regular evaluation.
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Design and implementation

The tailor-made solution, its implementation, and the transfer of processes.
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Control and reporting

Regular evaluation of results, efficiency, and error rate.

How does it work

Business process outsourcing means searching for an effective way to ensure the administrative activities of individual departments or the entire company.

We are looking for solutions to simplify processes and take over those that hinder the development of your business. The analysis of all available information and processes at the beginning of the project will determine the space for their simplification and optimization. The final form and scope of cooperation is subject to the goals and needs of the client, as well as the expected result. The main goal is to save your time, energy, and above all the costs.

Administrative Back-office services
Administrative Back-office services
Process consultations
Process consultations
Department takeover
Department takeover

Find out more

Frequently asked questions

Where is your warehouse located and where are located your branches?

Our headquarters, together with the warehouse, are located in Bratislava (SVK). From this location we provide processing and distribution within the Slovak Republic but also to the neighbouring countries.

Do you have a price list of services and postage available for download?

We assess each client on individual basis, each client has specific process requirements, sells different type of a products, and has customers in different destinations. We consider all these factors when establishing the price in order to meet client’s expectations.

Shipment delivery is provided by various partner courier companies which have different parameters for provision of their delivery services. Prices are calculated individually taking into account the individual requirements and parameters specified by the client.

What is the minimum number of orders per month?

We know from the experience of our clients that our outsourcing of fulfilment services brings benefits to the client when the number of orders exceeds 300 per month.

How about the warehouse being secured?

The space meets common security standards as a secured premises, security guard service, alarms, camera systems, etc. The processing area itself and the work performance are ISO27001, ISO9001 and ISO14001 certified.

What is the processing time for my orders?

The usual processing of orders is within the same day as the date of receipt of the order in SP (until 10:00 AM). Upon receiving the order after this deadline, we will do all possible to ensure that your order is expedited on the same day, but not later than within 24 hours. Of course, we understand that each client can have specific process requirements, so other project timeframes can be agreed on.

Non-binding calculation

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